FAQs

Shipping

References

Return Policy

Terms and Privacy Policy

Shipping to Europe

We are providing truck shipping between EU countries, UK mainland and Northern Ireland. Using road transport, delivery within Europe usually takes 1-3 business days. We have an EORI number (Economic Operator Registration and Identification Number) that is required for shipping to United Kingdom. We’re here to help and guide you through the process.

Overseas Worldwide Shipping

We are fully transparent about our product costs, so let us be equally transparent about freight. Using ocean freight, usually takes 30-40 days. Here we are talking about 7-10 order processing days, 10-14 sailing days, plus 10 days for customs clearance process in your country. Therefore you need to plan your shipment ahead, so you can get your body kit in time. 

Our shipment will be port-to-port or delivery to your home/company address.

The freight cost you pay to us includes:

  • Palletizing on EURO pallet
  • Export fees
  • Freight costs for carriage from the our warehouse in Poznan/Poland to the Sea Port – usually – Germany, Belgium or Netherlands and next freight to the destination.  

Freight is fully insured. 

!!! The importer/buyer is responsible for paying import fees to customs upon import. !!!

References

We have many satisfied customer all around the world. They are happy to be a reference for us with any future purchases from other customers. 

Send email to us about references at your location: sales@mustangbodykit.com

Return Policy

 We do not accept returns or offer refunds. We are going to swap parts if an item is damaged as a result of quality or craftsmanship, customers must e-mail their concern within 14 days of receiving items. MustangBodyKit.com reserves the right to refuse any exchange where the product returned is not in its original condition.

If you encounter an issue with your purchase please reach out at sales@mustangbodykit.com 

Terms and Privacy Policy

 

General Terms

Welcome to MustangBodyKit.com. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

Orders and Cancellation Policy

All products sold on MustangBodyKit.com are custom-made fiberglass parts designed for vintage cars. Once an order is placed, it cannot be canceled or refunded. This is because materials needed to fulfill your order are purchased immediately, and production begins without delay.

Return and Refund Policy

We do not accept returns or offer refunds. However, if an item is damaged due to quality or craftsmanship, we will exchange the item. Customers must email their concern to sales@mustangbodykit.com within 14 days of receiving their order. MustangBodyKit.com reserves the right to refuse any exchange if the product is not returned in its original condition.

Shipping and Freight

All freight is fully insured. In the event of loss or damage during shipping, we will work to resolve the issue promptly.

Import Fees and Customs Duties

All import fees, including customs duties and associated charges, must be paid by the importer/buyer. MustangBodyKit.com does not assume responsibility for these costs.

Customer Support

If you encounter any issues with your purchase, please contact us at sales@mustangbodykit.com, and we will do our best to assist you.

Privacy Policy

We value your privacy and are committed to protecting your personal information. Any details provided during the ordering process are used solely for processing and delivering your order. We do not share or sell your information to third parties.